CyberArk-Identity Cloud Status
Current Status
 
Service
Normal Operations
Degraded Operations
Partial Outage
Outage
Maintenance
22.7 CyberArk Identity Cloud Maintenance - User Behavior Analytics
Scheduled Maintenance Report for CyberArk Identity Cloud Service
Completed
The scheduled maintenance has been completed.
Posted Jul 22, 2022 - 21:02 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 22, 2022 - 17:03 PDT
Scheduled
Please be advised that CyberArk Identity will be conducting scheduled system maintenance for Idaptive User Behavior Analytics (UBA) during the following period: Friday, July 22 between 05:00 PM PST to 09:00 PM PST.

This maintenance only applies to Customer tenants that subscribe or use Idaptive User Behavior Analytics for risk-based Adaptive MFA. This maintenance does not apply or affect Customer tenants that do not subscribe or use the Idaptive UBA service.


Admin Impact - User Behavior Analytics (UBA) portal will be unavailable for 4 hours:

During the maintenance window, CyberArk Identity Cloud tenant admins will be unable to access the Analytics portal for 4 hours.
After the maintenance is complete, events created during the maintenance window will be backfilled to the portal and available within 1-2 hours to ensure consistent history.


User Impact - User MFA may fail if risk-level authentication rules do not allow another authentication profile to be used during the maintenance:

Customers that have configured Authentication Rules that enforce risk-level user conditions and do not allow another Authentication Profile for MFA (user condition not met set to "Not Allowed") could impact user authentication and login. Updating rule settings to allow for an alternate profile can prevent potential user login issues.


For more information on configuring Authentication Rules and alternate profiles if conditions are not met, please review Idaptive Documentation: https://docs.cyberark.com/Product-Doc/OnlineHelp/Idaptive/Latest/en/Content/Analytics/CreatieAuthRules.htm?Highlight=authentication%20rules.


We apologize for any inconvenience this may cause. For more information, please contact CyberArk Identity Support at https://www.cyberark.com/customer-support/
Posted Jul 21, 2022 - 05:35 PDT
This scheduled maintenance affected: pod1001 US East, pod1002 US East, pod1003 US East, pod1004 US East, pod1005 US East, pod1006 US East, pod1007 US East, pod1008 US East, pod1009 US East, pod1010 US East, pod1101 US West, pod1102 US West, pod1103 US West, pod1104 US West, pod1201 EMEA, pod1202 EMEA, pod1203 EMEA, pod1301 APAC, pod1302 APAC, pod1303 APAC, pod1304 APAC, pod1306 APAC, pod1308 APAC, pod1310 APAC, pod1401 Canada, pod3001 US East, pod3002 US East, and pod1402 Canada.